Support General Bunkr / Cyberfile Support, Guides and Issues

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SimpCity

Staff
Mar 11, 2022
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Here's a thread collating a number of guides, tips, and resolutions for current bunkr issues

Guides and Tools

Uploading files / albums


Bulk Download Albums


Sort album by size


Upload page enhancements




Issues + Fixes

Access/Upload Issues

If you are having difficulties accessing bunkr, please use a VPN and connect to somewhere in Europe. There are multiple free VPNs available you can use, some of which we have listed here:



Status Page

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POKI

Broke Boi
Mar 8, 2022
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:BongoBan::BongoBan::BongoBan: !!! READ THIS BEFORE YOU ASK ANYTHING !!! :BongoBan::BongoBan::BongoBan:

Guys, quit asking the same few questions

Cyberfile​

  • Cyberfile uploads and downloads do not work, this is intentional while a server move is in progress. Just wait for Taco to say when they are resumed.
    • Uploads are re-enabled, most files copied to new server
  • Cyberfile thumbnails will probably never be fixed.



Bunkr​

  • Bunkr is overloaded so yes downloads and uploads will be slow, you 'may' have a better experience using a European VPN server. There are fixes being planned to cope with the increased traffic such as advanced caching servers, these are not implemented yet.
    • Cache server has been implemented
  • Registrations are closed until at least bunkr is no longer overloaded.
    • Registrations currently open
  • 429 errors mean you are downloading too much at once, most bunkr servers only allow one download at a time. Pressing play and then pressing download counts as two hence the 429 error.
  • Two servers are down for maintenance, see their status page here:
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Any posts asking the same questions will be deleted.
 
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gordaperodepilada

Bathwater Drinker
Aug 9, 2022
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Hard to say, last removed video was uploaded of February 3rd and on February 4th (yesterday) a user notified me that it was gone.
Yesterday I uploaded videos of the same model but those were encoded unlike the rest that was deleted. Jan 13th videos are also still up since those were encoded too. It must've been yesterday that they were removed since it's the first time a user has DMed me to tell me about dead links.
 

T4C0

Taco Papi
Apr 15, 2022
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Yesterday's database (on the old server before the migration) (which we havent manually deleted anything since November) shows a total of 12 files. And today's database shows a total of 15 files.

Send me the dead links to see if they are on the database.

We'll restore on a separate server a database from Feb 3rd to see.

But you are the only one that has said anything within the last 16 hours of the migration. Are you sure you dont have another username? Therefore you don't see them on your account?
 

gordaperodepilada

Bathwater Drinker
Aug 9, 2022
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No, I don't have another username
I can still see them on the Uploads tab in my dashboard but when opening them they return 404.
I'm also quite confused, since I still have 5 out of 14 videos up, 4 of those were reencoded and the other one is from a different model.
Here are the 9 links that are dead
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TheNamelessOne

Bathwater Drinker
Mar 12, 2022
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I cannot for the life of me get an upload to Cyberfile to complete without erroring out at some point. I am trying to get some larger files backed up for a few of my posts, because gofile never lasts, but the upload will inevitably just error out. Any known issues out there? I'm on firefox but I guess I could try Brave or Chrome as well.
 
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