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Support General Bunkr / Cyberfile Support, Guides and Issues

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SimpCity

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Mar 11, 2022
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Here's a thread collating a number of guides, tips, and resolutions for current bunkr issues

Guides and Tools

Uploading files / albums


Bulk Download Albums


Sort album by size


Upload page enhancements




Issues + Fixes

Access/Upload Issues

If you are having difficulties accessing bunkr, please use a VPN and connect to somewhere in Europe. There are multiple free VPNs available you can use, some of which we have listed here:



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anyone know why bunkr and gofile run perfectly on my phone which is connected to my shitty router from across the house, yet is really choppy on my PC which is connected over ethernet?
 
Hello! Can you guys see this video? https://cdn10.bunkr.ru/Outlaw-King---Florence-Pugh-2x8uBHWX.mp4
Do I have to wait for it to process or something? I had an idea of making more upscaled videos like this so I created a Bunkr account but on my first upload I can only hear audio and a black screen :/
It's a h.265 video so only some browsers can play it, otherwise you have to download and then play.
Google can explain what h.265 encoding is better than I
 
How can I get bunkr to not suck on my phone lol? The pop-up ads are a bit much but that's expected. After that I can't even get it to full screen properly..
I must be an idiot how on earth do you actually download a video from Bunkr? i just keep getting the popups
edit: yes, it might not seem like it but the download button works.
_
Apologize for the issue!

We are in talks with out ads manager to see how we can lower the amount of pops.
 
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Is there any circumvention for slow dls? Are there countries that I can connect to on a VPN that would make it faster? It's slow to the point where if I'm downloading a video, a second video can't play. Not a speed issue, either
 
Is there any circumvention for slow dls? Are there countries that I can connect to on a VPN that would make it faster? It's slow to the point where if I'm downloading a video, a second video can't play. Not a speed issue, either
Unfortunately due to constant abuse, certain download servers have a capped download speed along with allowing multiple downloads at the same time.

We really hate to do this but before there were certain individuals that were spamming the server with over 10.000+ requests/second making it unbearable for all users.
 
Unfortunately due to constant abuse, certain download servers have a capped download speed along with allowing multiple downloads at the same time.

We really hate to do this but before there were certain individuals that were spamming the server with over 10.000+ requests/second making it unbearable for all users.
Understandable. It sucks that most systems will indeed get abused (I've seen this happen with pixeldrain as well). Thanks for all your work regardless!
 
So I don't know what happened, but today firefox started closing any tab I tried to open that went to an album (ex: https://bunkrrr.org/a/GREYldOa). However, I can still get to bunkrrr.org and do stuff in the dashboard just fine.

I didn't change anything, so I started to do some trouble shooting:
  1. Opened Firefox in troubleshooting mode (no addons or scripts)
  2. Started a new session in case something was borked with the one I had open
  3. Disabled protection from dangerous sites and added bunkrrr.org as an exception in the pop-up blocker section. Also tried turning off pop-up blocking entirely
  4. Tried opening an album link in a private window (this worked)
  5. Installed No-Script to disable javascript (this worked)
  6. Made sure this wasn't happening in Brave and Chrome (worked just fine)
Have anyone ever encountered something like this? I have no idea how to fix this beyond trying to do a fresh install of Firefox, which would be a major pain in the ass. No-script being a solution kind of points to something Javascript related, but I am not an expert.
 
So I don't know what happened, but today firefox started closing any tab I tried to open that went to an album (ex: https://bunkrrr.org/a/GREYldOa). However, I can still get to bunkrrr.org and do stuff in the dashboard just fine.

I didn't change anything, so I started to do some trouble shooting:
  1. Opened Firefox in troubleshooting mode (no addons or scripts)
  2. Started a new session in case something was borked with the one I had open
  3. Disabled protection from dangerous sites and added bunkrrr.org as an exception in the pop-up blocker section. Also tried turning off pop-up blocking entirely
  4. Tried opening an album link in a private window (this worked)
  5. Installed No-Script to disable javascript (this worked)
  6. Made sure this wasn't happening in Brave and Chrome (worked just fine)
Have anyone ever encountered something like this? I have no idea how to fix this beyond trying to do a fresh install of Firefox, which would be a major pain in the ass. No-script being a solution kind of points to something Javascript related, but I am not an expert.
We'll be pushing an update to address this.

Really hard to solve an issue where we cant replicate it like at all. I've asked several friends to test and they also have no issues at all with firefox.

I've tried Firefox desktop version 104 and the latest 106, as well latest Mobile and dev. No issues on our end.
 
At the time of 7:02am I currently started to experience the same issue as above, I have tried multiple browsers "Firefox, Edge, Opera Gx, Chrome" Doesnt matter the Bunkr link if it's an individual file or a large video database every time opening a link it just automatically closes, I've tried in Private mode and normal mode. The only time I didn't run into an issue is when I did it through my mobile phone which i'm running off mobile network and not wifi through Optimum. I don't know if this information will help at all but more info the better.
Delete your cache and try again.

We've pushed an update.
 
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