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Support General Bunkr / Cyberfile Support, Guides and Issues

SimpCity

SimpCity

Staff
Mar 11, 2022
342
117,555
Here's a thread collating a number of guides, tips, and resolutions for current bunkr issues

Guides and Tools​

Uploading files / albums​


Sort album by size​


Upload page enhancements​



Issues + Fixes​

Access/Upload Issues​

If you are having difficulties accessing bunkr, please use a VPN and connect to somewhere in Europe. There are multiple free VPNs available you can use, some of which we have listed here:


Status Page​

 
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TheNamelessOne said:
I cannot for the life of me get an upload to Cyberfile to complete without erroring out at some point. I am trying to get some larger files backed up for a few of my posts, because gofile never lasts, but the upload will inevitably just error out. Any known issues out there? I'm on firefox but I guess I could try Brave or Chrome as well.
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We had a faulty server with massive load (due to this nothing was goint through) - it was due to a miss config on our part, could you try again?
 
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seeing this response about cyberfile, has something broken over there with downloads today, I've never had it spam links to other sites now it does, but it also fails the token to download/view.
 
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BeardedBeardGuy said:
seeing this response about cyberfile, has something broken over there with downloads today, I've never had it spam links to other sites now it does, but it also fails the token to download/view.
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Can you paste a link here so I can see whats the issue?

TheNamelessOne said:
I'll report in tomorrow, because I am going to sleep, but I guarantee this will probably fail;l for the 6th time.


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Apologies we have a cron that runs every 30 mins and that restarts the database.

We are working on migrating to a new server that doesnt need this cron.
 
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T4C0 said:
Can you paste a link here so I can see whats the issue?


Apologies we have a cron that runs every 30 mins and that restarts the database.

We are working on migrating to a new server that doesnt need this cron.
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Aight, no problem, let us know when you've got it squared away.
 
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I've uploaded 60 files to an album, the dashboard is showing 60 files, but the actual album only shows 38 files. Is there anyway to fix this, or should I delete the album and start again?

EDIT: it fixed itself
 
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beeohess said:
FYI this continues to be an issue. Usually fails near the end.
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Not sure what to tell you honestly, seems like you are really far away from our storage servers therefore its timing out.

Check this video out, we uploaded a 10GB file (mins before writing this message)


Now, we did made an adjustment and disable the upload chunks (we increased it to 100000 MB)
 
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BeardedBeardGuy said:
Click to expand...
T4C0 said:
Can you paste a link here so I can see whats the issue?


Apologies we have a cron that runs every 30 mins and that restarts the database.

We are working on migrating to a new server that doesnt need this cron.
Click to expand...
I dont mean to spam this topic, the original uploader isn't reuploading the link, but the newer ones he's done worked, the only day that broke was this one. still tries to spam open other windows and then fails token
 
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