I had something a bit similar ( Don't shame me😂) but I paid someone between £100-200 for about 4/5 videos.... But I logged on the next morning and the model had deleted them. So I got my bank to do a chargeback. But I made sure I asked the person 3/4 separate occasions to resend the vids and wouldn't. They kept saying "Ohhh my WiFi is bad il send it later"