Welcome to the improved Help | Support | Suggestions section!
We have revamped this section to provide you with a better support experience so any issues will now be grouped into individual threads, making it easier for people to find problems and highlight solutions.
Before starting a new thread for an issue, please use the search bar to see if a thread already exists for your issue. Where a thread already exists, you should post about your issue in that same thread so it is consolidated into 1 topic for discussion.
When starting a new thread, make sure to include as much detail as possible about your issue in the post. For troubleshooting technical issues, details like your browser type, device (mobile/desktop) and any error codes you see are always helpful. Include screenshots where relevant to help show the issue you're encountering.
If you see someone make a post with a helpful solution, then use the voting arrows on the right of the post to show that it was helpful!
For thread starters, you will be able to mark a post in your thread as a solution - so if someone fixes your problem, click that button to the right of the post to mark it as the solution!
Topics that have been marked as having a solution will have that post highlighted green on the right, and will show with a green icon in the thread list:
When browsing through this section, you can use the filters along the top to sort through threads here.
Additional Resources:
- To submit and vote on ideas for new features: Ideas and Suggestions
- For answers to our Frequently Asked Questions: FAQ
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