Support Temporarily Locked Account

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c0niferosrs

Lurker
Aug 27, 2022
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Hi, is an admin able to help?

(I am currently just using a burner account to send this query)
I am apparently temporarily locked out of my account for multiple failed attempts?
To be fair, I was logging in when simpcity.su first came out, probably why it registered as a fail log-in.

Can an admin give me a timeline when my account will come back, or can an admin restore my account? Thank you
 

swagzenegger

Tier 2 Sub
Mar 13, 2022
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Happened to me, but I did recover password and the website automatically logs in.
I tried after to log in normally and got multiple failed attempts.
 
Aug 27, 2022
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Also here for the same reason. I know damn well the password on my main account is correct and I've waited a full 24 hours since the website first came back online. Tried again 2 hours ago but same thing. And again just now. Every time it says it's been locked.

Password reset never arrives (using a gmail account - are they blacklisted now?)

I've used a non-gmail address for this account and also don't receive emails.

How long do we need to wait? I have so many watched threads on there I can't remember them all to start again with this new account.
 
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