Discussion Onlyfans Refund

[capnfaphappy20]

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Im with you 100%. I may have been jumping the gun and the refund just didnt show up at that point but either way, it got resolved, so i still cant complain much about that. You're right though that chargebacks were what caused all of this from that one celeb Bella Thorne, as well as all of the other limitations and purges on the site. Id like to know if anyone had any refunds issued in the early days of OF due to a simple non following through and how OF handled it. I am only basing it on what few have claimed at the time but it seemed to be extremely straightforward and the waiting was mostly however long it took OF to intervene. Customers seemed to be prioritized and the models had shit for help .

I do think that 90 day rule is accurate but it also is mostly where if anyone where to issue a chargeback, whether its a credit card or banks card or whatever, thats as far back as they would be willing to go anyway. I know it cant be an endless timeframe no matter what. And I agree, a month is more than enough time to complete anything. If they cant keep up with that, then they should limit what they take on like some of the more reasonable ones do and open and close custom requests as they see fit. In any event, Im still glad you got your money back because fuck OF for allowing this shit to be as common as it is.

 

[HYPERS]

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Look at that description how can this be legal? Onlyfans should 100% give a refund no ?

"
Here is the description to the videos and they are uploaded for you in a chronological order from 18 to 24:
1. I am 18, year 2018. Blowjob, doggy, missionary, creampie. Length: 12 mins"

 

[JlangJlang]

100% should get a refund if it doesn't match the description. Have you asked support for a refund?

 

[capnfaphappy20]

Just as an example, one refund I received was for this bundle of about 3 hours of videos, mostly lives, which is not what was in the description anyway. She had some description about fucking herself and other similar things. The videos in that bundle were her just yapping the whole fucking time and complaining people werent tipping during her lives and getting naked for about 20 seconds. I took the chance on the refund saying this wasnt even close to what was advertised, and OF apparently agreed so I got my 100 bucks back.

 

[KenAmurih]

Yeah this is the BS that I don't like with onlyfans...

Creators should be forced to provide information in the introduction menu without any subscription.

1. If they do B/G

2. They offer any customs + the price.

3. if they have full length vids on the page

Some good creators already do this... by making their posts searcheable without any sub but most still hide these info's. But I guess.. Onlyfans is still pretending that they're not a porn site.

 

[Horny4Tits]

Looking for multiple answers to learn more. Unless there's a delay before an account is permanently deleted after doing a chargeback through your card provider I'm starting to think it's different case by case.

Scenario 1. You have an established account and spend regularly. One creator scams you or sells you junk. Support doesn't offer a refund. You do a refund yourself. You still keep your account but access to the creator you did a chargeback for results in you being blocked/restricted to only their page.

Yes OnlyFans hates losing money but seems extreme to delete an account of a reliable customer who's experience was ruined by one bad creator/agency. It's in their interest to keep established customers to spend more. There's also speculation that OnlyFans still keeps their 20% they get from the creator so the creator is on the hook for the full 100% refund + chargeback fees deducted from their earnings.

"If a User seeks a chargeback or dispute from their credit card company, the User's access to OnlyFans may be discontinued or limited"

In this case I think limited occurs AKA restricted/blocked to the creator's page you did a chargeback for. Your entire account shouldn't be discontinued.

I did a chargeback a couple years ago with a page who was pretending to be a new performer who previously deleted her page. I never lost my account over the chargebacks from what I spent.


Scenario 2. Creator is in the wrong and OnlyFans support actually is helpful and takes your side. They do a refund from their end without you needing to manually do a chargeback yourself. You keep your account but the creator blocks you from accessing their page; preventing the possibility of your account ever doing a chargeback again as you will no longer be able to interact.


Scenario 3. You create a brand new account, spend a bunch and then manually chargeback everything. OnlyFans support sees you as thief so naturally terminate the account ASAP.


If anyone can confirm their account was still terminated despite being an established customer with no prior chargeback issues (account in good standing) then I guess it is random whether or not your account gets a hard delete or only blocked by specific pages when you initiate a chargeback. Maybe some leeway is given depending on your state/province or country (origin of payment) and the laws that protect you, the customer.

 

[capnfaphappy20]

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Thank you for breaking this down in a clear and concise way. That is the biggest distinction to make between a refund and a chargeback, and the resulting consequences, if any. For the record, Ive never issued any chargebacks, only refunds. I had to look and I had a total of 11 refund requests, 9 were granted, so not bad. This was over 4 years and countless purchases. Never been blocked by any of the pages I was issued refunds for, but I also didnt stay subbed beyond the end of it, or have blocked them myself at the time after a refund.

A chargeback does NOT mean you will automatically get your account banned. It will however mean you will be blocked by the creator page if your chargeback is through purchasing their content. OF doesnt shut down accounts outright if you have other expenditures but only this chargeback issue with one person. They will do it if you bought a bunch of stuff and issued a chargeback and it looks like you just did a dine and dash type thing.

I did see a tweet as well about some creators saying they were told the person issuing a chargeback had their accounts banned, but it turned out to not be the case. They ended up being blocked by OF from that particular page, but their account was still intact overall. That is where the girl can see chargebacks on her own account page, but I dont believe she can see refunds in the same way or under the same scope, but I would like to know how they see it on their side.

I do know that OF is much more lenient with refunds because OF is not actually out anything at that point. You still spent that money, and if you were to get that money back, you can spend it again until youre satisfied. Then OF gets their already deducted cut. Its not like anyone can request infinite refunds. Its mostly those that are abusing it where they may issue or deny a refund based on this, and also account termination works the same way. Discretionary action is the right way to describe it.

 

[aarontroschke]

I thought I would share my experience with a refund with you. Ultimately it's a funny story.

I was subscribed to a model who sold censored pictures as PPV, with an unclear description. She just used emojis for it. Unfortunately, that wasn't reason enough for OF, since she wasn't "lying". So I sent her a DM with my opinion, but she ignored it. So I just let off steam in the comments, so much so that she blocked me straight away. Which, as it turns out, was a blessing.
Since I could no longer see her page but was still subscribed at this point, I simply opened a ticket and complained. Of course I didn't tell support everything, just that I said in a comment that i didn't want to renew after this period, which was true (apart from the other things I wrote to her ), and that she blocked me because of that. And they believed me and simply issued a refund. The sub would have expired in 2 days, so I've now been ripping and leaking everything from her site for free for a whole month. Just fantastic, and fair for such scamer. She truly deserves this.
But I have to say, I think you can only do it once. If you do it often, you will definitely get banned from OF itself

 

[choreh]

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is this something I can get refunded? Top video is the only video she have sent me and which I have bought, when I ask her for more she send me the same video, it didnt have any thumbnail and I didnt care to compare durations since this bitch has made porn for 50+ years for me it was outside the realm of possibility that she would send this shit again. Im certain it was a mistake on her (yes i know its a management but its really confusion when talking about the model and the man and the other man and third man behind the models account, just refer to all of them as the model jesus) part but honestly I wont be surprised at all if she doesnt replace it free of charge, she gonna send me another video with a paywall and play dumb with the only intent to max comission in the short end. These dudes running the chat doesnt give a fuck what happens couple hours away that aint his commission lol. /ramble

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lmao these dudes really dont give any fucks

 

[choreh]

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No, your account doesnt ever get terminated when chargebacking. If you do it the "legit" way via OF support you get blocked from the creator iirc, but if you do it via your back your account will become "limited" which means if you chargebacked $20 or $50 or $2000 when you log in you will meet a paywall which tells you what you have chargebacked and when, and how much, and the only way to get past and continue into the site like normal, you need to pay what you have chargebacked. Im pretty sure this Paywall stays forever, I know it definitely doesnt dissappear and just lets your account back in, you will see it everytime you log in until you stop log in or pay. Even if you spend a ton of money and chargeback it all your account wont be deleted, you will just be met by this. A scamming situation would be if someone got access to your account and you chargebacked whatever was spent, but you and your account is the victim then so cant delete you for that. I had my account breached and since Im overly paranoid over hackers getting control of my bank info somehow I never keep money on my spending account so I only lost $20 so I didnt care about chargebacking but support did some kind of factory reset on my account and after that I just continued. Lesson though, dont have your main CC on OF because that security is wack as fuck. Use prepaids or paysafe cards.